Privacy Notice for Allied E-Commerce Solutions

Last Updated: April 01, 2022

We value your trust and are committed to protecting your privacy.  This privacy notice describes how Allied E-Commerce Solutions (AES) collect(s) and process(es) the personal information through this Website. This notice is consistent with AES Global Data Privacy Statement, which describes how AES collects, processes, and shares personal data, rights that you may have under privacy laws, and other information relevant to Caterpillar’s processing of personal information. 

This Website provides information and promotional material about products and/or services we offer. It collects technical information described below and requests your personal information if you decide to leave feedback or request additional information

What personal information does this Website collect and process, and why?

User-Provided Information

Personal information is any information about a specific individual or that identifies or may identify a specific individual. Personal information we may collect through this Website includes contact and relationship or role information:

  • Contact information allows us to interact and communicate with you.
  • Relationship or role information helps us understand who you are and what you are seeking to properly fulfill your request.

This website may collect your Personal Preferences, which allows us to provide an experience adjusted to the way you prefer to receive content.

This Website may also collect Authenticated Account Information, which is an identity profile which is requested or created by the user and collected by us to ensure you are an authorized user.

This Site may directly authenticate or connect a user to an authenticated (or logged in) experience based on the user’s digital activity or data inputted by the user. An authenticated experience occurs when a set of log-in credentials are obtained from the user and will allow for additional access and experiences not allotted to non-authenticated users.

Automatically Collected Information

When you visit this Website, it may automatically collect your Internet Protocol (“IP”) address and other technical information provided by your browser (e.g., your browser software, what site referred you to this Website, etc.).

If you use our E-Commerce, logistics, last-mile delivery, or website services, we may collect:

  • Order and delivery details
  • Pickup and drop-off addresses

Inventory data (for brand partners)

We may collect personal details such as:

  • Name
  • Email address
  • Phone number
  • Address
  • Company information (for business clients)

Any information submitted through contact forms or service inquiries

Do Not Track Signals

At this time, this Website does not respond to “Do Not Track” signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.

Cookies

Cookies and other tracking technologies, in general, are used to improve website and application efficiency, enable better processing of information, and for various other reasons.

Sharing Your Information

We do not sell your personal data.

We may share your information only with Service Providers:

  • Delivery partners
  • Payment processors
  • Cloud hosting service providers

AES ERP and integrations

Third-Party Integration, Services and Tracking

Allied E-Commerce Solutions (AES) integrates with third-party platforms such as Shopify, WooCommerce, marketplace systems, courier companies, and custom client applications to provide seamless E-Commerce and logistics services. These integrations use secure API access tokens, encrypted communication, and authorized credentials shared by the client. We only use this information to process orders, manage inventory, update delivery statuses, and perform operational tasks. AES does not access or store client passwords, and all API keys or tokens are handled with strict security measures.

What happens if this privacy notice changes?

We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page. Your use of the Website following the posting of changes to this privacy notice will demonstrate your acceptance of those changes.